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Wire Fraud Protection: What You Need to Know

Updated: Jan 22


Blue tech-themed ad with a lock graphic, promoting security. Text: "Your Security, Our Priority" and "Platinum Title and Escrow, LLC."

Protecting Your Largest Investment from Cybercriminals


The Sobering Reality: A Las Vegas Couple's Near Miss

Last month, a Henderson couple was minutes away from wiring $78,000 to criminals posing as their escrow company. They received an official-looking email with updated wire instructions, complete with our company logo and formatting. Fortunately, they called our office to confirm before sending the funds—and discovered they'd been targeted by sophisticated wire fraud criminals.


They were one phone call away from losing their entire down payment.

This isn't a rare occurrence. According to the FBI's Internet Crime Complaint Center, Americans lost over $396 million to real estate wire fraud in 2023 alone. In Nevada, where the real estate market is booming, these attacks are increasing at an alarming rate.

At Platinum Title and Escrow, protecting your funds is our top priority. Here's everything you need to know about wire fraud—and how to protect yourself.


What is Real Estate Wire Fraud?

Real estate wire fraud occurs when cybercriminals intercept communications between buyers, sellers, real estate agents, lenders, and title companies. They pose as legitimate parties in the transaction and trick victims into wiring funds to fraudulent accounts.


How It Works:


  1. Email Compromise: Hackers gain access to email accounts of real estate professionals, title companies, or buyers

  2. Monitoring: They silently monitor email conversations about your transaction, learning details, timelines, and parties involved

  3. The Strike: At the critical moment—usually right before closing—they send fraudulent wire instructions that look completely legitimate

  4. The Theft: Once you wire funds to the fraudulent account, the money is immediately moved through multiple accounts and often overseas, making recovery nearly impossible


Red Flags: How to Spot Wire Fraud Attempts


🚩 Warning Signs in Emails:


  • Sudden changes to wire instructions, especially via email

  • Urgent language like "wire immediately" or "we need this today"

  • Slight variations in email addresses (platinumtitle vs platinumtit1e with a "1")

  • Generic greetings like "Dear Client" instead of your name

  • Poor grammar or spelling in supposedly professional communications

  • Requests to wire funds to a different account than previously discussed

  • Pressure to act quickly without verbal confirmation

  • Free email domains (Gmail, Yahoo) when you've been communicating with company domains

🚩 Suspicious Scenarios:


  • Receiving wire instructions for the first time via email without prior discussion

  • Wire instructions sent outside of business hours

  • Instructions arriving from a new or unfamiliar email address

  • Being told "our bank changed" right before closing

  • Requests to send wire transfer confirmations via email


How Platinum Title and Escrow Protects You


Our Multi-Layer Security Protocol:


1. Verified Communication Channels

  • We provide wire instructions only through secure, verified methods

  • All wire instructions are delivered in person, via phone, or through our secure client portal

  • We never send wire instructions via email as an initial communication method


2. Consistent Wire Instructions

  • Your wire instructions will not change once provided

  • All wires go to our established, verified Nevada trust account

  • If any change is necessary (extremely rare), we require in-person verification


3. Mandatory Verbal Confirmation

  • We require you to call our office at (702) 498-4782 to verify all wire instructions

  • You must speak directly with your assigned escrow officer

  • We use security questions to verify your identity


4. Secure Document Delivery

  • Sensitive documents are sent through encrypted portals

  • We use two-factor authentication for client access

  • All communications are logged and monitored


5. Staff Training & Vigilance

  • Our team receives ongoing cybersecurity training

  • We use advanced email filtering and security software

  • Regular security audits of our systems


6. Pre-Closing Verification Call

  • 24-48 hours before closing, we personally call you to confirm:

    • Wire amount

    • Wire instructions

    • Closing date and time

    • What to bring to closing


Your Wire Fraud Protection Checklist

✅ Before Wiring Funds - DO THIS EVERY TIME:

1. NEVER trust wire instructions received only via email

  • Even if they look official

  • Even if they have the company logo

  • Even if they seem to come from your escrow officer


2. ALWAYS call to verify using a phone number you find independently

  • Don't use phone numbers in the email

  • Look up the company's number on their website or Google

  • Call our verified number: (702) 498-4782


3. VERIFY all details verbally:

  • Recipient bank name and address

  • Account holder name (should be the escrow company)

  • Routing number and account number

  • Wire amount

  • Your file or escrow number


4. CONFIRM with your escrow officer that they sent the instructions

  • Use security questions established at opening

  • Ask them to repeat details from your file

  • Verify the name of your assigned officer


5. WIRE during business hours when possible

  • Monday-Friday, 9 AM - 4 PM

  • This allows immediate verification if issues arise

  • Banks can stop wires more easily during business hours


6. SAVE confirmation that you called and verified

  • Note the time, date, and person you spoke with

  • Keep this with your closing documents


7. REQUEST a wire recall immediately if anything seems suspicious

  • Contact your bank within minutes if you suspect fraud

  • Time is critical - funds are moved quickly

  • File a complaint with the FBI's IC3 (www.ic3.gov)


What to Do If You've Been Targeted


If You Receive Suspicious Wire Instructions:

  1. DO NOT wire the funds

  2. Call Platinum Title and Escrow immediately: (702) 498-4782

  3. Forward the suspicious email to: jfitzgerald@platinum-title.net

  4. Save all communications - do not delete anything

  5. Change your passwords for email and financial accounts


If You Already Sent Money to Fraudsters:

Act within MINUTES - not hours:

  1. Call your bank immediately and request:

    • Emergency wire recall

    • Fraud department escalation

    • Freeze any additional transfers

  2. Call our office: (702) 498-4782

    • We'll coordinate with authorities

    • Provide documentation for your claim

  3. File an FBI report:

    • www.ic3.gov (Internet Crime Complaint Center)

    • Include all emails, wire confirmations, and communications

  4. Contact local police:

    • Las Vegas Metropolitan Police: (702) 828-3111

    • Henderson Police: (702) 267-4911

  5. Notify your lender if financing is involved


Important: The first few hours are critical. Most victims who recover funds act within the first 24 hours.


Real-World Las Vegas Wire Fraud Cases

Case 1: The "Updated Instructions" Scam

A Summerlin buyer received an email appearing to be from their title company with "updated wire instructions" two days before closing. The email explained that their bank account had changed. The buyer wired $125,000 to the fraudulent account. Result: Total loss - funds never recovered.


What went wrong: Buyer didn't call to verify the change.


Case 2: The Compromised Agent Email

A real estate agent's email was hacked. Criminals monitored 6 active transactions and sent fraudulent wire instructions to 3 buyers. Two called to verify; one didn't. Result: $87,000 lost by the one who didn't verify.


What went wrong: Trusting email communication alone.


Case 3: The "Urgent" Friday Afternoon Wire

A buyer received an email Friday at 4:45 PM stating they needed to wire funds immediately or the closing would be delayed. Feeling pressured, they wired $92,000 to the wrong account.

Result: Partial recovery of $34,000 after FBI intervention.


What went wrong: Acting under pressure without verification.


Special Considerations for Nevada Real Estate


Why Las Vegas is a Target:

  1. High Transaction Volumes: Las Vegas has one of the most active real estate markets in the nation

  2. Large Wire Amounts: Median home prices mean large down payments

  3. Out-of-State Buyers: Remote transactions are easier to manipulate

  4. Investment Properties: Cash buyers wiring large amounts

  5. Tourist Destination: Criminals assume wealthy buyers


Nevada-Specific Tips:

  • HOA Complications: Multiple wire transfers create more opportunities for fraud

  • Cash Transactions: All-cash deals require extra vigilance

  • Short Sale Timelines: Rushed transactions increase risk

  • Multiple Properties: Investors managing several closings simultaneously


Technology Tools That Help


What We Use at Platinum:

  • Encrypted Email: End-to-end encryption for sensitive communications

  • Secure Client Portal: Password-protected document sharing

  • Two-Factor Authentication: Required for portal access

  • Email Authentication Protocols: SPF, DKIM, and DMARC

  • Security Monitoring: 24/7 monitoring of our systems


What You Can Use:

  • Password Managers: Use unique, complex passwords (LastPass, 1Password)

  • Email Security: Enable two-factor authentication on your email

  • Antivirus Software: Keep your devices protected

  • Secure Networks: Avoid public Wi-Fi for real estate communications

  • Browser Security: Use HTTPS websites only


Questions We Hear Most Often


Q: Can I just call the number in the email to verify?

A: NO! Criminals include fake phone numbers. Always look up the company's number independently through their website or Google.


Q: What if my escrow officer sent it from their regular email address?

A: Email addresses can be spoofed. ALWAYS call to verify using an independent phone number, even if the email looks perfect.


Q: Is it safe to email my bank account information for earnest money deposits?

A: We prefer you provide this information verbally over the phone or through our secure client portal, never via regular email.


Q: How quickly can I get my money back if I wire to the wrong account?

A: If you act within the first few hours, there's a small chance of recovery. After 24-48 hours, recovery is extremely rare. This is why verification BEFORE wiring is critical.


Q: Will my bank protect me from wire fraud?

A: Most banks warn customers that wires are irreversible and the customer bears responsibility for verifying recipient information. Wire transfers have very limited fraud protection compared to other payment methods.


Q: Should I use a wire transfer or cashier's check?

A: For large amounts, wires are standard and necessary for timing. Just follow our verification protocol. For earnest money deposits under $10,000, cashier's checks are an alternative.


Q: What if I'm closing remotely and can't come to your office?

A: We have secure procedures for remote closings:

  • Video verification calls

  • Encrypted document portals

  • Mobile notary with ID verification

  • Multiple confirmation checkpoints


Our Promise to You

At Platinum Title and Escrow, we take wire fraud prevention seriously because we know this is likely the largest financial transaction of your life.


We promise:

We will never pressure you to wire funds quickly✅ We will never change wire instructions via email without verbal confirmation✅ We will always answer your verification calls - even if you call multiple times✅ We will provide consistent wire instructions from the beginning✅ We will help you protect yourself every step of the way


Your caution is not an inconvenience to us—it's exactly what we want.


Take Action Today


Before Your Next Real Estate Transaction:

  1. Save our verified phone number: (702) 498-4782

  2. Enable two-factor authentication on your email

  3. Discuss wire fraud protection with your real estate agent

  4. Review this guide with anyone involved in your transaction

  5. Bookmark the FBI's IC3 site: www.ic3.gov

  6. Share this information with friends and family in real estate transactions


When You're Ready to Close:

📞 Call us at (702) 498-4782 to discuss wire fraud protection specific to your transaction

📍 Visit our office: 8778 S. Maryland Parkway, Suite 115, Las Vegas, NV 89123


Final Thoughts

Wire fraud is real, it's sophisticated, and it's targeting real estate transactions in Las Vegas every single day. But with awareness, verification, and the right precautions, it's preventable.


Remember the golden rule: When in doubt, pick up the phone and call us. We would rather you call us 10 times to verify than lose a single dollar to fraud.

Your largest investment deserves the highest level of protection. That's what we're here for.


About Platinum Title and Escrow, LLC

With 28+ years of combined experience, Platinum Title and Escrow is a licensed Nevada escrow company dedicated to protecting your real estate transaction. We serve Las Vegas, Henderson, Summerlin, and surrounding areas with personalized service, expert guidance, and unwavering commitment to security.


Licensed Nevada Escrow Company | Locally Owned & Independent | Your Trust is Our Foundation


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